If you’re a private individual and will only be using a remote desktop solution for personal use, then both AnyDesk and TeamViewer offer their apps for free. RemotePC’s knowledge base section (Image credit: )īut RemotePC comes out in front in this department because it’s the only one that also has 24/7 live chat support available. We were also impressed by the system resource usage of each of the apps, with less than 10% of total CPU power being used by any of them. During our testing, there was no lag to speak of, mouse tracking was smooth, and clicks initiated actions on the remote device almost instantaneously.
Touch oversensitivity was a problem with both, too.Īll three apps performed very well in terms of latency and their use of system resources. With RemotePC, sometimes we’d highlight text unintentionally. We found both the RemotePC and AnyDesk mobile apps quite difficult to use. Going the other way though, from mobile to desktop, was a bit different. Connecting to mobile devices worked equally as well as connecting to other desktop computers. Scaling the screen was also handled well by each, with the images being clear and crisp. We found all three desktop apps very easy to use, with all the main functions easy to find. However, TeamViewer has additional features that set it apart, including malware protection, remote data backup, and remote device monitoring for websites, servers, and networks.ĪnyDesk and RemotePC both have extensive feature sets, but in nearly every area, TeamViewer has more features that take it to the next level. All three products provide high levels of security with encryption and verified connections. When data is being transferred between devices, it’s important that the connections are secure. But TeamViewer goes even further with its own ticketing system and integrations with external helpdesk and CRM platforms. They also provide reporting tools for keeping track of sessions and activities.ĪnyDesk and TeamViewer support automated mass deployments and custom branding. But RemotePC and TeamViewer offer more features than AnyDesk, with support for text chat, voice and video conferencing, and the ability to record remote sessions.Īll three provide a web-based management console where you’ll be able to manage users, contacts, and connections. All three solutions give you the ability to collaborate on documents or presentations in real-time. If your business operates in a variety of different locations, then having the ability to collaborate remotely will be important. TeamViewer has best-in-class device coverage (Image credit: Teamviewer)
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